privacy policy
Welcome to use the services provided by M2! Xunhang Company (referred to in this agreement as Muslim Smart Wearable Company and its affiliated companies, hereinafter also referred to as "we") attaches great importance to the protection of your privacy and personal information. M2 Privacy Policy (hereinafter referred to as "this Agreement") applies to your use of M2 services in different ways, including the M2 official website, multiple application versions including M2 for iOS and Android, and smart devices equipped with M2.
You can use M2 to achieve device connection, on-site recording, simultaneous interpretation, face-to-face translation, AI chat, AI painting, and smart PPT (hereinafter collectively referred to as "M2 products or services"). We will only process the personal information necessary for you to use our products or services.
This Agreement is intended to help you understand what personal information we collect, why we collect it, what we do with it and how we protect it. We will collect and use your personal information in accordance with the Privacy Policy, but will not collect all of your personal information in a mandatory manner just because you authorize and agree to this agreement. We will strictly comply with legal and regulatory requirements and obtain your separate consent in specific circumstances. In addition to this agreement, we may also explain to you our rules for processing your personal information through product page notifications, pop-up prompts, etc. The processing of personal information corresponding to specific business functions will be subject to specific rules. The specific rules are in accordance with This Agreement has the same effect.
Unless otherwise provided by laws and administrative regulations, you have the right to know and decide how we process your personal information, and you have the right to restrict or refuse us or other parties from processing your personal information; at the same time, you have the right to request We explain the personal information processing rules we provide to you. Please read and understand this agreement carefully before using M2 related products and services in order to make appropriate choices.
This agreement will help you understand the following:
1. Information we collect and corresponding purposes of use
2. How we use cookies and similar technologies
3. How we share, transfer and publicly disclose your personal information
4. How we store and protect your personal information
5. Your rights
6. Third-party SDK
7. How we process personal information of minors
8. How to update this Agreement
9. How to contact us
We are well aware of the importance of personal information to you, and we also know that providing effective protection of your information is the cornerstone of the healthy and sustainable development of our business. Thank you for your use and trust in M2! We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of least adequate use, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. . We solemnly promise that we will take appropriate security protection measures to protect your personal information in accordance with mature security standards in the industry. , we will take corresponding security protection measures to protect your personal information in accordance with the mature security standards of the industry.
1. Information we collect and corresponding purposes of use
We will collect and use your personal information in accordance with the principles of lawfulness, legitimacy and necessity. Specifically, we collect and process your personal information to provide you with corresponding business functions. In the corresponding function, if you provide other people's personal information, please ensure that you have obtained authorization from the relevant subject. We reserve the right to verify the legal source of such personal information at any time.
You need to provide us with personal information so that we can implement M2's basic business functions. The information necessary to realize basic business functions is necessary personal information. If you refuse to provide these necessary personal information, we will not be able to provide you with the basic business functions and corresponding services. In addition to basic business functions, you may choose to provide us with some personal information so that we can implement M2's expanded business functions. We will inform you of the purpose of use and process this personal information based on your authorization or the purposes necessary to achieve the expanded business functions you choose. Your refusal to provide such expanded business function information will not affect your use of our basic business functions. However, if you refuse to provide the personal information necessary to realize the expanded business functions, we will not be able to provide you with the expanded business functions.
To facilitate your understanding, we list the business functions we provide, the purposes of processing and the personal information we require as follows:
Information collection function description
(a) Device information, which includes: device serial number, IMEI, AndroidID, OAID, GAID, MAC address, installed APP information, used for registration and binding of unique device accounts;
(b) Storage permissions, used to save and display user information, cache error information, etc.;
(c) Accessing network connections may generate GPRS traffic;
(d) Obtain network information status to remind users to pay attention to traffic consumption;
(e) Voice permissions, used for user voice recognition and voice communication;
(f) Positioning permission, used to scan nearby Bluetooth devices to obtain recording location information;
(g) Bluetooth permissions, used to scan and connect nearby Bluetooth devices;
1.1. Register and log in to your account
Device information includes: device serial number, IMEI, AndroidID, OAID, GAID, MAC address, installed APP information, used for registration and binding of unique device accounts. You can create a M2 account through your mobile phone number, and you can complete your account information. When registering and logging in to your M2 account, you need to provide us with your mobile phone number.
1.2. Provide you with intelligent voice services
When you activate the M2 program, we will automatically receive and record audio-related information (including appropriate environmental parameters, such as noise indicators) generated during your interaction with the device terminal to provide you with services. Please note that if the wake-up function of the program is turned on, M2 will be woken up when it receives a wake-up action, and we will only collect voice information after receiving a wake-up action. If you refuse us to collect the above information, please turn off the information collection function of your device or do not wake up the device, but this will also result in you being unable to obtain relevant services.
In order to provide you with voice recognition and conversation functions, we need to collect the voice information and device identifiers you input. If you do not provide such information, you will not be able to perform voice recognition and text input through M2.
When you use the intelligent voice interaction function of M2, you can have an interactive conversation with M2 through voice input. At this time, we will ask you to authorize microphone permission and collect your voice information (only for text processing). After processing, we will delete it immediately without retaining it. We will automatically receive and record the text conversation information converted from speech during your interaction with M2, and use this information to output content to you to provide human-computer interaction services. At the same time, we will store the aforementioned text conversation information for your subsequent query. If you refuse us to collect and process the aforementioned personal information, please enter the aforementioned information carefully, but this may affect your normal use of the aforementioned functions.
1.3. Smart device connection and control
We collect your device information to provide more suitable services for different device terminals.
In order to ensure that we provide you with normal services, we will collect your mobile phone's MAC address, smart device's MAC address, device Bluetooth MAC address, WiFi MAC address, and network card MAC address in the background to enable you to connect safely. Manage smart devices and Bluetooth devices. In addition, in the background, we will also collect your IMEI information for statistical daily activity data.
When you use the [on-site recording, simultaneous interpretation, and face-to-face translation] functions of smart headphones, we will apply for access to the microphone and recording permissions to collect your voice input content for the purpose of speech-to-text, recording, and translation. For your voice input content, we will encrypt the transmission and processing, and delete it immediately after the purpose of use is achieved to ensure that the data is safe and not used for other purposes.
1.4. New service and function operation and customer service processing
If you participate in relevant operational activities, we may collect your identity information, contact information, and transaction account information through the operational activity interface in order to contact you and issue operational rewards to you. If you do not participate in relevant operational activities, you do not need to provide the aforementioned information.
In order to ensure the quality of calls and ensure that disputes are properly resolved, we may save records of your communication with us, including call records, information you provide related to your dispute resolution, and the contact information you use or provide.
1.5. Ensure service security, optimize and improve service purposes
When you use M2, in order to ensure your normal use of M2 services, more accurately locate and solve the problems you encounter when using M2 services, improve and optimize M2’s service experience, ensuring the security of your account, preventing, detecting, investigating fraud, endangering security, illegal or violating our agreements, policies or rules, to protect you, us or our affiliates, partners and society For the legitimate rights and interests of the public, we will collect your device information, location information, log information and other information related to the login environment.
Please understand that when you switch M2 from the device screen to running in the background of the device, due to some device models and system reasons, the information collection behavior generated by your previous use of M2-related functions may not be stopped immediately, resulting in Brief background information collection behavior.
1.6. Other additional services provided to you
1.7. Additional functions based on location information
When you use M2's location-based related services, we may collect and process your device information, location information, and network identity information so that you can use the following related services without manually entering your geographical coordinates. . Location information includes precise location information obtained through GPS information, WLAN access points, Bluetooth, base stations and other sensor information, as well as rough geographical location information obtained through IP addresses or other network information. When you use the following functions, we will request authorization of precise geographical location permissions. If you refuse to authorize precise geographical location permissions, we will not provide you with the above services based on precise location information. We will only use IP addresses or other network information to provide you with the above services. Corresponding city and/or district and county information and rough location information inferred based on other network location information provide you with services. Please understand that the IP address information we use has been de-identified. Data analysis and speculation only correspond to specific codes that cannot be directly associated with your identity, and will not be associated with your real information.
When you use the device adding function, in order to ensure that devices nearby you can be discovered through Bluetooth, we will collect your location information.
You can stop our collection of your precise location information by canceling the system's authorization for M2 to access your precise location information at any time. After that, you may not be able to use the above-mentioned related services or functions based on precise location information, or be unable to achieve the above The intended effect of related services provided based on precise location information. But this will not affect your normal use of other M2 business functions that are not based on precise location information.
1.8. Microphone-based additional services:
When you use M2 products or services, you can turn on your microphone permission to record. We will collect your recording content and process the voice content based on functional purposes.
1.9. Exceptions to prior authorization and consent
Please note: In the following situations, the collection and use of personal information does not require your prior authorization and consent:
Directly related to national security and national defense security;
Necessary for the conclusion and performance of a contract to which the individual is a party;
Necessary to perform legal duties or legal obligations;
In response to public health emergencies, or when necessary to protect the life, health and property safety of natural persons;
Directly related to criminal investigation, prosecution, trial and judgment execution;
To protect your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
Collect personal information that you have disclosed to the public on your own or that has been legally disclosed by others within a reasonable scope in accordance with laws and regulations;
Collect your personal information from legally publicly disclosed information within a reasonable scope in accordance with laws and regulations, such as legal news reports, government information disclosure and other channels;
Implement news reporting, public opinion supervision and other activities for the public interest, and process personal information within a reasonable scope;
When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing externally the results of academic research or descriptions, the personal information contained in the results will be de-identified;
Other situations specified by laws and regulations.
1.11. Anonymization of personal information
On the premise of not publicly disclosing or providing your personal information to the outside world, Xunhang has the right to mine, analyze and utilize the anonymized user database (including commercial use), and has the right to make statistics on the use of products/services. and share anonymized statistical information with the public/third parties.
1.12. Device permission call
In the process of providing services, in order to ensure that you can use product functions normally, we will apply to the system for the following system device permissions of your device. We will ask for your consent before applying. You can choose to "allow" or "forbid" permission application. After your authorization, we will open the relevant permissions. You can cancel the authorization in the system at any time. Your cancellation of authorization will cause you to be unable to use relevant business functions, but it will not cause you to be unable to use other business functions.
When you use M2 APP, our invocation of mobile phone system privacy permissions is as follows:
Device permissions Business functions Permission authorization method Can it be closed
Access phone status User device identification Pop-up window asking when the user opens the App for the first time Yes
Location address management Pop-up window asking when the user performs location-related business for the first time Yes
Microphone Live recording, simultaneous interpretation, face-to-face translation, AI chat Pop-up window asking when using voice-related functions for the first time Yes
Wireless network Various business functions are connected to the network. A pop-up window will appear when the user opens the App for the first time. Yes
Bluetooth device addition; device connection; device settings Pop-up window asking when the user uses related functions for the first time Yes
Notification Send notification message Pop-up window asking when the user opens the App for the first time Yes
In different devices, the permission display and closing methods may be different. For details, please refer to the instructions or guidelines of the device and system developers.
1.14. Other purposes that you otherwise agree to
When we want to use information for other purposes not specified in this agreement, we will ask for your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.
2. How we use cookies and similar technologies
Cookies and Anonymous Identifier Tools. Cookies are a mechanism that supports server-side (or script) storage and retrieval of information on the client. When you use M2 products or services, we will send one or more Cookies or anonymous identifiers to your device. When you interact with M2 services, we allow cookies or anonymous identifiers to be sent to the Xunhang server. Cookies usually contain an identifier, the site name, and some numbers and characters.
We will not use Cookies for any purpose other than those stated in this Agreement. You can manage or delete cookies according to your preferences. See AboutCookies.org for details. You can clear all cookies saved on your computer, and most web browsers have the ability to block cookies. But if you do this, you will need to personally change the user settings every time you visit our website, but you may not be able to log in or use the services or functions provided by Xunhang that rely on cookies because of such modifications.
3. How we share, transfer, publicly disclose, entrust the processing of your personal information and the third parties connected to it
Some of our services will be provided by authorized partners. Only to achieve the purposes stated in this agreement, we may share some of your personal information with partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share personal information necessary to provide services. Unless otherwise authorized by you or otherwise required by laws and regulations, our partners have no right to use the shared personal information for any other purpose.
3.1. Sharing
Unless you have separately agreed in advance or comply with other laws and regulations, we will not share your personal information with third parties other than Xunhang, unless the specific individual cannot be identified after processing and cannot be restored.
For companies, organizations and individuals with whom we share personal information, we will investigate their data security environment, sign strict confidentiality agreements with them, and require them to take confidentiality and security measures to handle personal information in accordance with the law.
We may share your personal information with the following third parties under the following circumstances:
3.1.1. Third-party product or service providers.
M2 is connected to a wealth of third-party services (including third-party applets). When you use third-party services connected to M2, you may be required to submit your personal information. We will provide your personal information to third parties that provide services to you based on your valid authorization or when necessary to enter into and perform a contract to which the individual is a party. Regarding how third-party services specifically collect and use your personal information, we recommend that you refer to the relevant service agreements and privacy policies of the third-party services.
When you participate in marketing activities or service content provided by a third party, you may be required to provide your account nickname, avatar, name, contact information and other information based on service needs. We will provide you with marketing activities or services with your separate consent or through a third party. When necessary for service content, your personal information will be shared with third parties to ensure that the third party can smoothly provide you with services or cash rewards to you in a timely manner. If you refuse to share when it is necessary to provide you with marketing activities or service content, the third party will not be able to provide you with services or refuse your participation.
3.2. Transfer
We will not transfer your personal information to any company, organization or individual other than Xunhang, except in the following circumstances:
Obtain your express authorization or consent in advance;
To meet the requirements of laws, regulations, legal procedures or mandatory government requirements or judicial rulings;
If we or our affiliates are involved in a transaction such as a merger, spin-off, liquidation, acquisition or sale of assets or business, and if personal information is transferred, we will ensure the confidentiality of such information at the time of transfer and inform you of the recipient's information. Name or name and contact details. At the same time, we will require the transferee to adopt the same or higher standards and requirements as this policy for processing and protection, otherwise we will require the transferee to seek your consent again. In addition, we will anonymize or destroy personal information that does not have a data recipient.
3.3. Public disclosure
We will only publicly disclose your personal information under the following circumstances:
Obtain your separate consent;
Based on laws, regulations, legal procedures, litigation or mandatory requirements of government authorities.
When announcing penalties for illegal accounts and violations, we will disclose relevant account information, which will inevitably include account-related certification information and violations.
3.4. Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information
In the following circumstances, sharing, transferring, and publicly disclosing personal information does not require prior authorization and consent from the personal information subject:
Directly related to national security and national defense security;
Necessary for the conclusion and performance of a contract to which the individual is a party;
Necessary to perform legal duties or legal obligations;
Directly related to public safety, public health, and major public interests. For example: in response to public health emergencies, or when necessary to protect the life, health and property safety of natural persons;
Directly related to criminal investigation, prosecution, trial and judgment execution;
To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;
In accordance with the provisions of laws and regulations, we will process personal information that has been disclosed by individuals or has been legally disclosed by others within a reasonable scope, such as legal news reports, government information disclosure and other channels.
Situations otherwise provided for by laws and administrative regulations.
3.5 Entrusted processing and joint processing
In order to better serve you, we may entrust third-party partners to process your personal information. We will only entrust third-party partners to process your information for legal, legitimate, necessary, specific, and clear purposes. We will strictly limit the purpose of information processing by the trustee and require the trustee to adopt adequate data security measures. If a third-party partner uses your information for purposes not entrusted by us, it will obtain your consent separately. The authorized partners we entrust include advertising and analysis service authorized partners. We will entrust these partners to process information related to advertising delivery, advertising effectiveness, and advertising reach rate while complying with industry-accepted security technologies. Among them, in order to identify the advertising click effect on the smart device, we may provide the advertising partners with the IMEI and OAID of the mobile phone equipped with the M2 APP bound to the device in an encrypted manner. We will not entrust third-party partners to process information that can directly identify you without your valid authorization. If you actively leave your contact information, address information and other personal information for a specific third-party partner to contact you, they will directly process your personal information.
In joint processing scenarios, we will also sign relevant agreements with our partners that comply with legal and regulatory requirements and fulfill relevant personal information protection obligations.
4. How we store and protect your personal information
4.1. Storage period
We will keep your personal information for the period required to provide services, but laws and regulations have other provisions on the retention period. You agree to retain it for a longer period, to ensure the safety and quality of the service, to achieve the purpose of dispute resolution, and it is technically difficult to achieve Under such circumstances, after the aforementioned retention period expires, we will extend the retention period in accordance with the law, the contract, or within a reasonable scope.
After the retention period has expired, we will delete or anonymize your personal information in accordance with legal requirements.
4.2. Save region
In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. If your personal information may be transferred to overseas jurisdictions in the country/region where you use products or services, or be accessed from these jurisdictions, we will strictly fulfill our obligations under laws and regulations and obtain your information in advance in accordance with legal requirements. Agree individually. Such jurisdictions may have different or no data protection laws. In such cases, we will transfer your personal information in accordance with the current laws of China and will ensure that your personal information receives adequate and equal protection within the territory of the People's Republic of China. For example, we may ask for your consent to the cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer.
4.3. Security measures
We will collect, use, store and transmit user information based on the "minimization" principle, and inform you of the purpose and scope of use of relevant information through the user agreement and privacy policy.
We take information security very seriously. We have established a dedicated team responsible for the development and application of various security technologies and procedures. We will conduct security background reviews for security management leaders and personnel in key security positions. We have established a complete information security management system and internal security incident handling mechanism. wait. We will take appropriate security measures and technical means that comply with industry standards to store and protect your personal information to prevent your information from being lost, unauthorized access, public disclosure, use, damage, loss or leakage. We will take all reasonably feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks.
We will conduct data security awareness training and security capability training and assessment for employees to enhance their understanding of the importance of protecting personal information. We will conduct identity authentication and authority control for employees who handle personal information, and will sign confidentiality agreements with employees and partners who come into contact with your personal information to clarify job responsibilities and codes of conduct to ensure that only authorized personnel can access personal information. If there is a violation of the confidentiality agreement, the cooperative relationship with Xunhang will be immediately terminated and relevant legal responsibilities will be held. Personnel who have access to personal information will also be required to keep confidentiality when they leave their jobs.
We remind you that the Internet is not an absolutely secure environment. When you interact with other users about your geographical location or whereabouts information through third-party social software, email, text messages, etc. embedded in M2, you are not sure whether the third-party software will Whether the transmission of information is completely encrypted, please pay attention to ensure the security of your personal information.
We also ask you to understand that due to technological limitations and rapid development in the Internet industry, as well as various possible malicious attack methods, even if we do our best to strengthen security measures, we cannot always guarantee 100% security of information. Please understand that the systems and communication networks you use when using our products and/or services may have security issues in other links beyond our control.
4.4. Security incident notification
We will formulate contingency plans for network security incidents to promptly deal with security risks such as system vulnerabilities, computer viruses, network attacks, and network intrusions. When an incident that endangers network security occurs, we will immediately activate the contingency plan, take corresponding remedial measures, and follow Requires reporting to relevant authorities.
The leakage, damage, and loss of personal information are serious security incidents at the company level. We will be responsible for regularly organizing working group members to conduct security plan drills to prevent such security incidents from occurring. If something unfortunate happens, we will activate the emergency plan with the highest priority and form an emergency response team to trace the cause and reduce losses in the shortest possible time.
After an unfortunate personal information security incident occurs, we will promptly inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take, and the risks you can prevent and reduce on your own in accordance with the requirements of laws and regulations. Suggestions, remedies for you, etc. We will promptly inform you of the incident-related information through site notifications, SMS notifications, phone calls, emails and other contact methods you have reserved. When it is difficult to inform you one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities. Please understand that according to laws and regulations, if the measures we take can effectively avoid harm caused by information leakage, tampering, and loss, we may choose not to notify you of the personal information security incident unless the regulatory authorities require notification to you.
5. Your rights
In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you can exercise the following rights over your personal information. If you have questions or claims about the exercise of your rights, you can also contact us through [8. How to Contact Contact us via:
5.1. Right of access
In principle, you can check your personal information in the following ways:
Account information: Visit [My] to access or edit the profile information in your account.
5.2. Right of correction and addition
When you find that the personal information we process about you is incorrect or incomplete, you have the right to correct the incorrect or incomplete information after your identity has been verified and the correction does not affect the objectivity and accuracy of the information. To correct or supplement the information, you can make corrections or supplements through [My] in M2, or submit your correction or supplement application to us through feedback and error reporting.
5.3. Right to erasure
You can make a request to us to delete personal information under the following circumstances:
If we process your personal information in violation of laws, regulations or agreements with you;
If our processing purposes have been fulfilled, cannot be fulfilled or are no longer necessary to fulfill the processing purposes;
If we stop providing products or services, or the storage period has expired;
If you withdraw your consent;
Other situations stipulated by laws and administrative regulations.
When you delete information from our services, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated. Please know and understand that if the retention period stipulated in laws, administrative regulations or described in this agreement has not expired, or it is technically difficult to delete personal information, we will stop processing other than storing and taking necessary security protection measures. .
5.4. Withdrawal of consent
Each business function requires some basic personal information to be completed. You may give or withdraw your consent at any time for the collection and use of additional personal information.
You can directly turn off system permissions such as storage, location information, camera, microphone, camera, address book, etc. in the device system, change the scope of consent, or withdraw your authorization.
After you withdraw your consent, we will no longer be able to provide you with the services corresponding to your withdrawal of consent, and we will no longer use your corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your consent.
5.5. Right of cancellation
You can log out of your account on M2 through the following path: [My] - [System Settings] - [Account Removal].
Once you log out of your M2 account, you will not be able to use the services of M2 user products, so please operate with caution. In order to protect your or others' legitimate rights and interests, we will determine whether to support your cancellation request based on your use of Xunhang's products. Unless otherwise provided by laws and regulations, after canceling your account, we will stop providing products and services to you, and delete your personal information according to your request.
5.6. Right of reproduction and portability
You have the right to copy the personal information we have collected about you. Under the conditions stipulated by laws and regulations, and in compliance with the instructions and conditions stipulated by the national cyberspace department, if technically feasible, you may also ask us to transfer your personal information to other entities designated by you.
5.7. The right to be notified in advance of the discontinuation of products and services.
M2 is willing to accompany you all the time. If M2 products cease operation due to special reasons, we will notify you within a reasonable period on the main page of the product or service or on the site, or send you an email or other appropriate method to reach you. You will stop collecting your personal information and will delete or anonymize your collected personal information in accordance with legal provisions.
5.8. Right to an explanation
You have the right to request an explanation of our personal information processing rules. You can contact us through the contact information in Section 8.
5.9. Exceptions to the exercise of rights
We may not be able to respond to your requests for access, correction and addition, deletion, copying and portability, information, and decision-making under the following circumstances:
Directly related to national security and national defense security;
Directly related to public safety, public health, and major public interests;
Directly related to criminal investigation, prosecution, trial and execution of judgments;
We have sufficient evidence to show that you have subjective malice or abused your rights (for example, your request will endanger public safety and the legitimate rights and interests of others, or your request exceeds the scope that can be covered by general technical means and commercial costs);
Responding to the personal information subject's request will cause serious damage to your or other individuals' or organizations' legitimate rights and interests;
Involving trade secrets;
Situations otherwise provided for by laws and administrative regulations.
5.10. How to respond to your rights request
For security reasons, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. Once verified, we will respond within fifteen working days.
In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical.
6. How we process personal information of minors
Xunhang attaches great importance to the protection of minors' information.
Our products and services are primarily intended for adults. We will only process the personal information of minors as permitted by laws and regulations and with the consent of parents or other guardians.
If you are a minor under the age of 14, before using M2 products and services, you should ask your parents or other guardians to read this agreement carefully, or read this agreement carefully together under the supervision and guidance of your parents or other guardians. and the "Zhangchan Children's Personal Information Protection Statement", and use our products and services, or provide information to us, with the consent of your parents or other guardians.
If we discover that we have collected personal information from minors under the age of 14 without first obtaining verifiable parental or other guardian consent, we will take steps to delete the relevant information as soon as possible. If at any time a guardian has reason to believe that we have collected a minor's personal information without the guardian's consent, please contact us at M2@palmzen.cn and we will take steps to delete the relevant data as soon as possible.
1. If you are a minor under the age of 18, you should carefully read and agree to this agreement before you can use M2 software and related services under the supervision and guidance of your guardian and with the consent of your guardian. If you do not obtain the consent of your guardian, your guardian can notify Xunhang to handle the relevant account by contacting Xunhang's official customer service contact information. Xunhang has the right to restrict the functions and use of the relevant account, including but not limited to browsing, Release information, interactive communication and other functions.
2. Xunhang attaches great importance to the protection of minors?personal information. When minors fill in personal information, please strengthen their awareness of personal protection and treat it with caution. They should obtain the consent of their guardians and use the M2 software correctly under the guidance of their guardians. and related services.
3. Minor users and their guardians understand and confirm that if you violate laws, regulations, and the contents of this agreement, you and your guardians shall bear all legal responsibilities that may result therefrom in accordance with legal provisions.
4. Xunhang Company specifically provides youth mode for minors, and guardians should choose to use youth mode for minors.
5. Special reminder for minor users
(1) Minors who use M2 software and related services should learn to use the Internet correctly within a reasonable range under the supervision and guidance of their guardians, avoid being addicted to virtual cyberspace, and develop good Internet habits;
(2) Teenage users must abide by the "National Youth Internet Civilization Convention";
(3) Be good at online learning and avoid browsing bad information;
(4) Communicate honestly and friendly, and do not insult or deceive others;
(5) Enhance the awareness of self-protection and avoid casually dating netizens;
(6) Maintain network security and not disrupt network order;
(7) It should be beneficial to physical and mental health and not indulge in virtual time and space.
7. In order to better protect the privacy rights of minors, Xunhang specifically reminds you to be careful when publishing content containing minors?materials. Once published, you will be deemed to have obtained the consent of the rights holder to display the minors?content in M2 software and related services. Portraits, voices and other information of adults, and Xunhang is allowed to use and process such content related to minors in accordance with this agreement.
8. Special reminder for guardians
1) If your ward uses M2 software and related services, you, as the guardian, should guide and supervise the ward's registration and usage behavior. If your ward applies to register a M2 account, Xunhang will have the right to deem it Your consent has been obtained;
2) Your wards may use functions such as purchasing products or services when using M2 software and related services. As a guardian, please keep your payment device, payment account and payment password safe to prevent your ward from using purchase and other consumption functions through your M2 account without your consent.
9. Revision of Privacy Policy
Our privacy policy may change.
We will not reduce your rights under this Agreement without your explicit consent. We will post any changes to this Agreement on this page.
For major changes, we will notify you on the main exposure page of the product or service, an in-site letter, or send you an email or other appropriate method to reach you. If you do not agree to these changes, please stop using M2 products and services immediately.
Major changes referred to in this Agreement include but are not limited to:
Significant changes to our service model. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
We have undergone significant changes in our ownership structure, organizational structure and other aspects. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
The main objects to whom personal information is provided, transferred or publicly disclosed change;
There are significant changes in your rights to participate in the processing of personal information and how to exercise them;
When our responsible department, contact information and complaint channels for handling personal information security change;
When the personal information security impact assessment report indicates that there is a high risk.
10. How to contact us
The growth of M2 cannot be separated from the joint efforts of user experts from all parties. We are very grateful for your contribution to M2 data updates and usage feedback.
You can contact us by sending an email to fiytadeveloper@gmail.com.
In order to ensure that we handle your problem efficiently and provide you with timely feedback, you are required to submit proof of identity, valid contact information, written request and relevant evidence. We will verify your identity and process your request.
Attached: Explanation of terms
Personal information refers to various information related to identified or identifiable natural persons recorded electronically or by other means, excluding anonymized information. Personal information includes name, date of birth, ID number, personal biometric information, address, communication contact information, communication records and content, account password, property information, credit information, whereabouts, accommodation information, health and physiological information, transactions Information etc.
Sensitive personal information refers to personal information that, once leaked or illegally used, could easily cause the dignity of a natural person to be infringed or the personal and property safety to be endangered, including biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts and other information , and personal information of minors under the age of fourteen.
Device refers to a device that can be used to use Zhangchan products and/or services, such as a desktop device, tablet or smartphone.
Device information may include device attribute information of the terminal device you use to install and run M2 SDK (such as hardware model, operating system version and system status, device configuration, International Mobile Equipment Identity IMEI, International Mobile Subscriber Identity IMSI, network Device hardware address MAC, advertising identifier IDFA, vendor identifier IDFV, mobile device identification code MEID, anonymous device identifier OAID, integrated circuit card identification code ICCID, Android ID, hardware serial number and other device identifiers), device connection information (such as browser type, telecom operator, language used, WIFI information) and device status information (such as device application installation list).
Log information refers to our server automatically recording the requests you make when accessing M2, such as your IP address, browser type and language used, hardware device information, operating system version, network operator information , the date, time, and duration of your access to the service, and other information you provide, form or retain when using our products or services.
Cookies refer to a mechanism that supports server-side (or script) storage and retrieval of information on the client, extending Web-based client/server applications by adding simple, persistent client state. The server sends a status message while returning the HTTP object to the client, and the client saves it. The status information describes the valid URL range in this status. Thereafter, any HTTP request within this range initiated by the client will return the current value of the status information from the client to the server. This status information is called a cookie.
Location information refers to precise location information obtained through GPS information, WLAN access points, Bluetooth, base stations and other sensor information. It also includes rough geographical location information obtained through IP addresses or other network information.
De-identification is the process by which personal data are processed in such a way that they cannot be identified as a specific natural person without the aid of additional information.
Anonymization refers to the process of technical processing of personal information so that the subject of personal information cannot be identified and the processed information cannot be restored. Information obtained after personal information has been anonymized does not belong to personal information.
Thank you again for your trust and use of M2!
Muslim Smart Wearable Company
January 22, 2025